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Check Your Console
Find out if your console qualifies before you ship it or order. Do not update it in the meantime.
The rules
| Console | Requirement |
|---|---|
| PlayStation 5 | Your PS5 must be on system software 13.60 or lower. |
| PlayStation 4 | Your PS4 must be on system software 13.52 or lower. |
| PlayStation 3 | Checked at intake against the exact model and firmware. |
| PlayStation 2 | Checked at intake against the exact model and firmware. |
| PlayStation Portable (PSP) | Checked at intake against the exact model and firmware. |
| PlayStation Vita | Checked at intake against the exact model and firmware. |
| Nintendo Switch 1 | Only original Switch 1 consoles that can enter recovery mode (RCM) qualify. We do software upgrades only. |
| Nintendo Wii U | Checked at intake against the exact model and firmware. |
| Nintendo Wii | Checked at intake against the exact model and firmware. |
| Nintendo 3DS Family | Checked at intake against the exact model and firmware. |